How to troubleshoot using HubSpot Calling Tool

Resourceful articles:

•  Technical requirements to use the calling tool

•  Microphone not working when making calls in the CRM 

•  Call recording not saved in HubSpot
  
  

Other Resources:

• Call recording best practices
• Calling | Frequently Asked Questions
• Calling in HubSpot

If the above articles do not resolve issue, reach out to HubSpot directly. HubSpot support will be able to assist and will expect either screenshots or ability to do a screenshare.

1. 1. Click on the ? Icon > Select communication preference

2.